Another smooth transfer, this time from the Travelodge to Heathrow Central arriving around 6.30am. Andy managed to set the alarm for tomorrow, but fortunately we had the foresight to set two alarms, one correctly, and so panic avoided. First stop, Travelex at Terminal 3 to pick up our pre-ordered travellers cheques. It seems that ordering on the internet may get you a slightly discounted commission rate, but there is only one pick up point in the whole of Heathrow and if you had thought that they would be ready and waiting for you then think again. It took about 15 minutes to go through the issuing process at the desk which included signing at least four different pieces of paper even though the cheques had been paid for. Just as well we weren’t in a hurry!
Onto Terminal 4 for an easy check-in and painless and swift passage through security. And with an hour and a quarter before boarding, plenty of time for a ‘full English’, or so we thought. Breakfast finally arrived about 15 minutes before we had to be at the gate and to say it was disappointing was an understatement. In fact so bad we felt compelled to complain, which yielded a full refund, much to our surprise (as well as the waitress who put the refund through)!
It had been with some trepidation, that we had booked our flights on Jet Airways given that the online reviews were considerably less than favourable. So much so, that we took the precaution of taking our own food! Old plans, poor food and bad and unfriendly service were just some of the complaints we’d read about. It probably goes without saying that price was a significant factor in our decision. But we were pleasantly surprised: the flight left on time, the service was excellent, the food was good (by inflight standards, at least), there was an excellent selection of films, we had free drinks all the way and the flight arrived early in Mumbai. So no grumbles from us.